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Important Notice

You will have heard in national and international media about the 'Heartbleed' bug which potentially affects all websites.

There is no indication to suggest that your data or any other data that Dr Foster has access to - has been compromised in any way, but in order to further protect your data we now need you to reset your login password.

To reset your password, please use the 'forgotten password' functionality on this page.

For more information, please visit our FAQ page

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Forgot your username or password?

Security / Confidentiality Acknowledgement.

Access to this software application tool is for authorised users only, using their own log-on details and password. If you are not authorised you must contact the person within your organisation who is responsible for administering the Dr Foster accounts. They will be able to set up your access levels.

You must not provide your password to or share it with anyone else.

Authorised users may use this software application within the terms of the licence and for legitimate business purposes only. The data contained within and extracted from this system is confidential and must only be disclosed to those with a legitimate business need. You must comply with the Data Protection Act 1998, other relevant codes of practice applicable to your business and/or your own in-house security policies. Data contained within this software application is subject to re-use permission; please refer to Dr Foster Data Licence acknowledgements for further information. If you are in any way unsure you must seek the guidance of your Information Governance lead.

If you are unable to login for any other reason, please contact your system administrator. The administrator will be able to reset your password or unlock your account.

We recommend Internet Explorer 9, Firefox, or Chrome, with a minimum screen resolution of 1024x768.

Help and advice for older browsers

The oldest browser we support is Internet Explorer 7 (IE7), but your experience will be much improved with newer browsers that are faster, safer and better. It is entirely feasible to install multiple browsers on the same computer (if your local IT policy means you need to retain IE7 to support spine and other 3rd party applications). Or, if you are stuck on IE7, you can try using Chrome Frame, which you can usually install without administrator privileges and which makes the IE7 browser act like a modern browser (in applications designed for it like the new ones from Dr Foster). Ask your local IT support team for help and advice in upgrading your browser.